FAQs • York County, SC • CivicEngage

Who do I contact if I have a pothole on my road that needs to be repaired?

To report a pothole on a county-maintained road, please fill out the Request for Road Service form at the Public Works webpage. You can also

contact York County Public Works Road Maintenance at 803-628-3200. However, if it is on a state-maintained road, call SCDOT at 803-327-6186.

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Engineering -Transportation

1. Who do I call to report a clogged storm drain?: If the storm drain is located on private property, you will need to speak to Environmental Compliance at 803-909-7250. If it is located on County property, please call York County Public Works Water & Sewer at 803-628-3211. If the storm drain is on a state road, please call SCDOT at 803-327-6186.

To report a pothole on a county-maintained road, please fill out the Request for Road Service form at the Public Works webpage. You can also

contact York County Public Works Road Maintenance at 803-628-3200. However, if it is on a state-maintained road, call SCDOT at 803-327-6186.

3. Does the County have plans to widen my road?: Through four separate Capital Sales and Use Tax Referenda in 1997, 2003, 2011 and 2017, York County has improved and widened a number of roadways, with more projects planned. For more information, please contact our office at 803-818-5763 or visit our program website at http://www.penniesforprogress.net .

4. Will the County install sidewalk along my road?: York County requires developers to construct sidewalks in new residential and commercial developments. York County does not have a program for the installation of sidewalks along existing county maintained roadways.

5. How do I get my County-maintained road closed or taken out of the County's maintenance system?: There are two options to begin the process to have a road closed or taken out of the county’s maintenance system.
1. Any individual may obtain their own Attorney to process the closure request. York County would be notified and would attend the closing hearing but the decision to close or remove a road from the York County maintenance system would be that of the master in equity judge.
2. The other option is to send a request in writing to the County Engineer. On your request, please include your name, address, and a day-time telephone number where you can be reached to discuss details of the process. There are several steps in the overall process including mailings, advertisements in the newspaper and a public hearing that would need to be completed. This process normally takes anywhere from 12 to 18 months and does not guarantee the closure or removal of a road from the maintenance system.

6. Why does the County need a right-of-way for gravel road improvements?: Most of the existing County roads are not wide enough to accommodate paving. The final paved road must be at least 18 to 20 feet wide with a three to four foot flat shoulder and proper ditches to handle storm water. For more information, contact the Engineering department at 803-818-5764.

7. Will construction take place on both sides of the existing gravel roadway during improvements?: The construction of the new paved surface may take place on one or both sides of the existing roadway depending on limiting obstructions (trees, fences, etc).

8. What can be done to help slow down traffic on my County maintained subdivision / roadway?: York County representatives look at several criteria in setting speed limits for its roadways, including roadway alignment, sight distance, the weighted average speed, crash history, and proposed development. Speed limits must be reasonable and ultimately enforced by local law enforcement. The County has also established a speed table (bump) program.

9. How do I request a traffic signal?: Traffic signal requests should be made to the South Carolina Department of Transportation (SCDOT) District Office at 803-377-4155. SCDOT representatives will study the intersection for proper signalization and base the need for a signal by studying traffic volumes, reviewing the crash history and conducting a field investigation to determine if a signal will create a safer driving environment. In addition, SCDOT field technicians repair malfunctioning or damaged signals.

10. Who do I call to have my County gravel road scraped or new gravel applied?: Contact the York County Public Works Department at 803-628-3200

11. How do I get my road paved (or resurfaced)?: York County receives paving and resurfacing requests, and utilizes an evaluation system which considers the condition of the road, the length of the road, the amount of traffic using the road, and the amount of maintenance required throughout the previous years, and other factors. To submit a paving or resurfacing request, please utilize our Paving Request Form.

12. Does the County pave subdivision streets for new developments?: No. Individual developers are required to put in all proposed infrastructure needs to support their subdivision.