Why do you ask so many questions when I call 9-1-1?
The 9-1-1 call taker needs to ask questions to determine what is happening and where it is happening. While the questions may seem unnecessary, the information helps them get the right responders to your location as quickly as possible. Answering these questions is not slowing down the response to your emergency. On all emergency situations another Telecommunicator is dispatching the emergency responders while the 9-1-1 call taker continues to gather your information.

Show All Answers

1. I've accidently dialed 9-1-1. What should I do?
2. Who do I call for non-emergencies?
3. Why was I put on hold, after advising 9-1-1 that I needed to talk to law enforcement?
4. Why do you ask so many questions when I call 9-1-1?
5. Does the 9-1-1 call taker know my location?
6. When I'm standing inside York County and using a cell phone to dial 9-1-1, why can my call go to another county?
7. I’ve locked myself out of my vehicle / residence. Can you assist me?
8. I’ve accidently set off my alarm. What should I do?
9. Is there someone that can visit my classroom to talk about 9-1-1?