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When I'm standing inside York County and using a cell phone to dial 9-1-1, why can my call go to another county?
Cell phones "look" to the closest available cell phone tower to process any phone call. If that tower is busy, without you knowing it is doing so, your call will bounce to the next available tower which may be in another county. If that's the case, the call will go to the local 9-1-1 center in that county and that center must then transfer your call to the York County 9-1-1 center. With transferring the call from one county to another county technology limitations will not allow certain information to be displayed to the final answering point, so always be prepared to give detailed location and contact information to the call taker.

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1. I've accidently dialed 9-1-1. What should I do?
2. Who do I call for non-emergencies?
3. Why was I put on hold, after advising 9-1-1 that I needed to talk to law enforcement?
4. Why do you ask so many questions when I call 9-1-1?
5. Does the 9-1-1 call taker know my location?
6. When I'm standing inside York County and using a cell phone to dial 9-1-1, why can my call go to another county?
7. I’ve locked myself out of my vehicle / residence. Can you assist me?
8. I’ve accidently set off my alarm. What should I do?
9. Is there someone that can visit my classroom to talk about 9-1-1?
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