Disaster Recovery Centers (DRC)

Disaster Recovery Centers (DRC)

A Disaster Recovery Center (DRC) is a readily accessible facility or mobile office where applications may go for information about FEMA or other disaster assistance program, apply for disaster assistance or to ask questions about their case. Usually, DRCs are located near a disaster impacted areas. A DRC is staffed with specialists from FEMA, the State Emergency Management Division, the U.S. Small Business Administration (SBA) and a variety of disaster recovery representatives from local and voluntary agencies. In York County we treat these sites as a one-stop-shop and will work to provide additional services for the needs of residents impacted from a disaster.

Some of the services that may be provided at a DRC are:

• Guidance regarding disaster recovery
• Clarification of any written correspondence received
• Housing Assistance and Rental Resource information
• Answers to questions, resolution to problems and referrals to agencies that may provider further assistance
• Status of applications being processed by FEMA
• SBA program information, if there is an SBA Representative at the Disaster Recovery Center
• Volunteer agency representatives to help provide various assistance
• County Department representatives as necessary and determinant upon the community needs following a disaster.

If you are applying for FEMA disaster assistance you do not have to visit a DRC site to apply. Additional ways you can register with FEMA before visiting a DRC can be accomplished online at www.disasterassistance.gov or by calling FEMA’s toll-free registration and helpline at 800-621-3362 or TTY 800-462-7585.If you use 711 or Video Relay Service (VRS), call 800-621-3362. Operators are multilingual and calls are answered seven days a week from 7 a.m. to 10 p.m. CDT. You can also register by smart phone or tablet at m.fema.gov

Individual and Household Program (IHP)-Housing assistance