The Department of Public Safety Communications is the primary Public Safety Answering Point (PSAP) for York County. As the PSAP, we are staffed 24 hours a day to answer 9-1-1 emergency calls and dispatch police, fire or medical services to those we serve. We utilize state-of –the-art telephone, mapping, and mobile communications systems and software to provide reliable and rapid response to emergency calls.
There are five divisions of Public Safety Communications that work together to provide leadership, emergency information and communications technologies, and extensive training to our staff and customer agencies:
Technical Services & Radio Communications
Answer all 9-1-1 calls within York County
Dispatch and coordinate all of the York County Sheriff's Office’s and Tega Cay Police Department’s calls for service
Dispatch and coordinate calls for service for the (18) county and municipal fire departments, (3) Emergency Medical Services, and the Coroner’s Office
Provide 800 megahertz mobile communications network and technical services to all first responders in York County.
Provide street addressing services
Initial and continuing education for staff and partner agencies
Serve as the county's 24-hour warning point for emergency notification from the National Weather Service, Catawba Nuclear Station, and the South Carolina Emergency Management Division
Provide after business hours answering and dispatching services for Animal Control, the Department of Social Services, Office of Fire Safety, Office of Emergency Management and the American Red Cross
Public Safety Communications has been awarded accreditation by the Commission on Accreditation for Law Enforcement Agencies (CALEA) for successfully meeting all best practice standards of its Public Safety Communications Accreditation program.
The York County Department of Public Safety Communications is one of 99 stand-alone communications centers to be awarded this accreditation. There are only 7 accredited communication centers in South Carolina.